support --extension
Kutrion support
Help with the Kutrion Vault browser extension
Getting started
The extension requires access to a Kutrion server. Open the extension, set your server URL, and sign in. On a login page, choose a matching credential to fill it; submit a new login and the extension offers to save it to a vault.
Common questions
- Nothing fills. Make sure you are signed in and that a credential's saved site matches the page's host or a subdomain of it.
- It locked itself. The extension locks after a period of inactivity, which you set in its settings; unlock from the extension popup. Offline, unlock is your account password rather than a biometric.
- I don't have a server. The extension is for users of a self-hosted or team-hosted Kutrion instance.
Contact
Reach us via our contact page and we'll get back to you.
Looking for deeper reference material? The documentation covers setup, self-hosting and the security model, and the status page reports service availability.